General social support

Every day we have to interact with government agencies – whether it’s applying for benefits, getting health insurance or paying taxes. For many, this is a real challenge: complex wording, digital barriers, lack of information.

DS-CONSEILLE offers comprehensive support:

• We will help you fill out and submit online applications correctly (CAF, Ameli, MSA, impots.gouv)
• We will create and configure all necessary accounts via FranceConnect
• We will assist you in case of administrative difficulties, refusals or overpayments
• We will support you in unstable and crisis life situations

We are here to help you, step by step, establish contact with the system – in an accessible, understandable way and with respect for your life story.

1) French government service portals are often overloaded, difficult to understand and not always accessible to beginners.

We will help:

• Register and set up personal accounts on CAF, Ameli, impots.gouv, MSA
• Fill out applications for benefits, health insurance, tax returns
• Avoid mistakes that can lead to denials or overpayments
• Explain how to use online services to update data regularly

2) Help with digital services (FranceConnect, account creation)

Digital literacy is an important step towards independence.

We help:

• Create and activate personal accounts (CAF, Ameli, Assurance Maladie, DGFIP, ANTS, etc.)
• Set up FranceConnect — single access to all government services
• Understand the interface, use electronic applications
• Get help if you lose your password, your account is blocked, or your details are changed